- ISO 9001 is an international standard published by ISO which sets out the criteria for “Quality Management System”.
- ISO 9001 provides a set of principles that ensures a common sense approach to the management of your business activities to consistently achieve customer satisfaction while standardizing your processes and continual improvement of the business processes.
- It can be used by any organization, large or small, regardless of its field of activity.
- There are over one million companies and organizations in over 170 countries certified to ISO 9001.
- Quality Management System is a collection of business processes, policies and procedures focused on consistently meeting customer requirements and enhancing the satisfaction of all the stake holders.
- QMS is recognized and accepted worldwide, used by organizations as an integral component of sustainable development.